Answer
Mar 07, 2022 - 08:08 AM
I suspect you may have purchased this on Amazon. There were numerous Chinese vendors on there that were selling Stick 'n Stitch mimicking our packaging. The glue is extremely hard to remove. The release sheet is like paper and like that coated paper that we use.
We have shut most of these vendors down, but they could pop up again. We recommend you buy this product only from a trusted retailer or our website.
To address the issue though, it is possible it may come out with Dawn Dish Detergent. Straight from the bottle, not diluted. Let it soak for several hours, even overnight. Rinse with warm water and if it's not all gone repeat. We really don't know what kind of glue is on this product, but this treatment has worked for several people. You can purchase quality product from us, and if you want to do that, contact me at info@sulky.com and I'll see that you get a coupon code for a one-time use for a 25% discount to do that. I'm so sorry this happened.
We have shut most of these vendors down, but they could pop up again. We recommend you buy this product only from a trusted retailer or our website.
To address the issue though, it is possible it may come out with Dawn Dish Detergent. Straight from the bottle, not diluted. Let it soak for several hours, even overnight. Rinse with warm water and if it's not all gone repeat. We really don't know what kind of glue is on this product, but this treatment has worked for several people. You can purchase quality product from us, and if you want to do that, contact me at info@sulky.com and I'll see that you get a coupon code for a one-time use for a 25% discount to do that. I'm so sorry this happened.
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