That's really a question for Embrilliance (www.embrilliance.com
). However, I have thumbnailer as well as Embrilliance, and thumbnailer (as I understand it) only allows you to see a "thumbnail" small version of the design. It does not allow you to open it. Also, you don't want to open designs in software first. It can cause issues. You should transfer the design to your machine via a USB stick (or however you do that), without first opening them in software.